Returns & Exchanges
At BURLEBO, we want you to be completely satisfied with your outdoor and lifestyle gear. If your purchase doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unwashed and unworn items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided through our portal to ensure a smooth transit back to our warehouse.
- 3.Pack the Items
Securely place your items in their original packaging, ensuring all tags are attached and the product is in its original, sellable condition.
- 4.Ship and Track
Drop your package off at any authorized carrier location and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.